Terms of Service

Last Updated: September 4, 2026

Welcome to BioVeda Health. These Terms of Service ("Terms") govern your access to and use of biovedahealth.in (the "Website") and your purchase of products from BioVeda Health.

By accessing our Website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.

1. About BioVeda Health

BioVeda Health operates an online e-commerce store offering Ayurvedic, herbal and wellness products.

Throughout these Terms, "BioVeda Health", "we", "us" and "our" refer to BioVeda Health. "You" or "customer" refers to any person accessing the Website or purchasing products from us.

2. Use of the Website

You agree to use this Website only for lawful purposes.

You must not:

Use the Website for any fraudulent or unlawful activity.
Attempt to gain unauthorized access to the Website or its systems.
Interfere with the security or operation of the Website.
Copy, reproduce, modify or distribute Website content without permission.
Submit false, misleading or fraudulent information.
Use the Website in a manner that could harm BioVeda Health or other users.

We reserve the right to restrict or terminate access to the Website where reasonably necessary and permitted by applicable law.

3. Product Information

We make reasonable efforts to ensure that product names, descriptions, images, prices and other information displayed on the Website are accurate and up to date.

However:

Product images may vary slightly from the actual product due to screen settings, packaging changes or photography.
Product availability may change without prior notice.
Product information may be updated or corrected from time to time.
Packaging, labels or product appearance may change from time to time.

We reserve the right to correct errors or inaccuracies on the Website.

4. Ayurvedic & Wellness Products

Our products are intended to be used according to the instructions provided on the product packaging and/or product page.

Information provided on the Website regarding Ayurvedic, herbal or wellness products is for general informational purposes and should not be considered a substitute for professional medical advice, diagnosis or treatment.

Customers should read product labels, ingredients, directions and warnings before use.

If you have a medical condition, are taking medication, are pregnant or breastfeeding, or have concerns about using a particular product, consult an appropriately qualified healthcare professional before use.

Do not exceed the recommended usage stated on the product packaging.

5. Orders

When you place an order through our Website, you agree to provide accurate and complete information, including your name, shipping address, phone number, email address and payment information where required.

After placing an order, you may receive an order confirmation.

An order confirmation does not necessarily constitute final acceptance of the order. We reserve the right to cancel or decline an order in circumstances such as:

Product unavailability.
Incorrect product or pricing information.
Incomplete or incorrect customer information.
Suspected fraudulent or unauthorized transactions.
Delivery restrictions.
Other circumstances where fulfilment is not reasonably possible.

If we cancel a prepaid order, any eligible refund will be processed according to our Refund & Return Policy and applicable law.

6. Prices and Payments

All prices displayed on the Website are in Indian Rupees (INR) unless otherwise stated.

Prices, discounts and promotional offers may change without prior notice.

We use third-party payment providers and payment gateways to process online transactions. Your payment may be subject to the terms and policies of the relevant payment provider.

BioVeda Health does not intentionally store complete payment-card information on its own systems.

7. Shipping and Delivery

Orders are shipped to eligible delivery locations specified during checkout.

Delivery timelines shown on the Website are estimates and may vary due to:

Courier delays.
Weather conditions.
Public holidays.
Remote delivery locations.
Incorrect address or contact information.
Events beyond our reasonable control.

Customers are responsible for providing an accurate and complete delivery address and reachable contact number.

For further information, please refer to our Shipping Policy.

8. Returns, Refunds and Cancellations

Returns, replacements, refunds and order cancellations are governed by our Refund & Return Policy.

Customers should review that policy before placing an order.

Any rights available to consumers under applicable law remain unaffected.

9. Promotional Offers

From time to time, BioVeda Health may offer discounts, promotional codes, bundles or other promotional offers.

Promotional offers may have specific eligibility requirements, validity periods or restrictions.

Unless expressly stated otherwise, promotional offers cannot be combined with other offers.

We reserve the right to correct errors, modify or discontinue promotional offers, subject to applicable law.

10. Intellectual Property

All content available on the Website, including but not limited to:

Logos
Brand names
Product photographs
Graphics
Text
Product descriptions
Website design
Videos
Images
Icons
Page layouts

is owned by or licensed to BioVeda Health and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell or commercially exploit Website content without our prior written permission.

11. Customer Reviews and User Content

If you submit a review, testimonial, photograph, comment or other content to BioVeda Health, you confirm that:

The content is accurate to the best of your knowledge.
You have the right to submit the content.
The content does not violate applicable law or the rights of another person.
The content does not contain unlawful, defamatory, abusive or misleading material.

By submitting content, you grant BioVeda Health a non-exclusive right to use, reproduce, display and publish that content for legitimate business and promotional purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable law.

12. Prohibited Activities

You must not use the Website to:

Commit or facilitate fraud.
Attempt to disrupt or damage the Website.
Introduce malicious software or harmful code.
Collect information about other users without authorization.
Impersonate another person or entity.
Place fraudulent or unauthorized orders.
Abuse promotional offers or discount codes.
Use automated systems to access or scrape the Website without authorization.

13. Third-Party Services and Links

Our Website may use third-party services such as payment gateways, shipping providers, analytics services, advertising platforms and other service providers.

The Website may also contain links to third-party websites.

BioVeda Health is not responsible for the content, policies, security or availability of third-party websites or services that are outside our control.

Your use of third-party services may be subject to their own terms and policies.

14. Website Availability

We attempt to keep the Website available and functioning properly. However, we do not guarantee that the Website will always be uninterrupted, error-free, secure or available.

The Website may occasionally be unavailable due to maintenance, technical problems, updates or circumstances beyond our reasonable control.

15. Disclaimer

To the extent permitted by applicable law, the Website and its content are provided for general informational and commercial purposes.

We do not guarantee that every piece of Website information will always be complete, current or error-free.

Nothing on the Website should be interpreted as a guarantee of a particular health outcome.

Product use should follow the instructions, warnings and directions provided with the product.

16. Limitation of Liability

To the maximum extent permitted by applicable law, BioVeda Health shall not be responsible for losses arising from circumstances beyond our reasonable control, including courier delays, technical failures, third-party service interruptions or incorrect information supplied by the customer.

Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the Website, violation of these Terms, or misuse of our products or services.

This clause does not limit any rights or remedies available to you under applicable law.

18. Privacy

Your use of the Website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store and process information provided through the Website.

19. Changes to These Terms

BioVeda Health may update these Terms of Service from time to time.

When changes are made, the updated version will be published on this page with a revised "Last Updated" date.

Your continued use of the Website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

20. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction, subject to applicable consumer protection laws and regulations.

21. Contact Us

If you have questions regarding these Terms of Service, please contact BioVeda Health through the contact details provided on our Website.

Website: biovedahealth.in

BioVeda Health
Ayurvedic & Herbal Wellness Products